Last updated: August 7, 2026

At Eiggic, operated by Sequoia Global Commerce Limited, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit or make a purchase on eiggic.com.

Information We Collect

When you browse or shop with us, we may collect:

  • Personal information: name, email address, phone number, shipping and billing address, and payment details.
  • Order information: products purchased, order history, and transaction details.
  • Technical information: IP address, browser type, device information, and browsing behavior on our website.
  • Communications: emails, messages, or inquiries you send to our customer service team.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order, account, or inquiries
  • Send promotional emails and updates (only if you’ve subscribed)
  • Improve our website, products, and customer experience
  • Prevent fraud and secure our website

Cookies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and understand how visitors use our site. You can manage or disable cookies through your browser settings.

Sharing Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers who help us operate our business, such as:

  • Payment processors
  • Shipping and logistics partners
  • Email marketing platforms
  • Website analytics providers

These providers are contractually obligated to protect your data and use it only for the services they provide to us.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications at any time
  • Request a copy of your data

To exercise these rights, contact us at support@eiggic.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@eiggic.com
Company: Sequoia Global Commerce Limited
Address: UNIT 1021, BEVERLEY COMMERCIAL CENTRE, 87-105 CHATHAM ROAD SOUTH, Tsim Sha Tsui, Hong Kong